Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@qonlix.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Qonlix is operated by Cunmu Luchun Trading Co., Ltd.
Company Name: Cunmu Luchun Trading Co., Ltd.
Address: Room XX130, 3rd Floor, Former Township Enterprises Bureau Office Building, Jiexin Garden, Daxing Town, Luchun County, Honghe Hani and Yi Autonomous Prefecture, Yunnan Province, China
Phone: +86 157 9263 5841
Email: support@qonlix.com